Updated Response to COVID-19

Updated March 22nd, 2020

All lobby hours are currently by appointment only. We continue to monitor all developments regarding the coronavirus (COVID-19) to ensure our customers, team members and families are safe from the potential spread of this virus. We ask that you please read the following notice regarding our response to COVID-19

Citizens Bank COVID-19 Release March 19th 2020

COVID-19 Scams

Scammers take advantage of fear and uncertainty, please be cautious during the current pandemic. The FTC has released information to help you protect yourself during this time. Please see the following links for their two part release.

FTC Part 1        FTC Part 2

Updated Response to COVID-19

Updated May 8th, 2020

While the process of reopening Citizens Bank’s lobbies has been discussed at length and continues to evolve daily, please understand that our Management Team has been working diligently to make certain that the best interest and safety of our staff, customers and those that we go home to after our work day is done is our highest priority.  An exact date has yet to be determined for reopening our lobbies to the public as of this writing, but we are preparing to reopen in the next thirty to forty-five days should things in the local, regional and state levels continue to progress in a positive manner as it relates to the COVID-19 pandemic.